Website Terms

Last updated: September 1, 2026

This website is intended for business-to-business product discovery and inquiry. Information on this landing page is provided to help prospective professional buyers understand Renai Hair’s product and manufacturing capabilities.

Quotes and orders

Website content is not a binding sales offer. Prices, minimum order quantities, sample arrangements, production timing, shipping timing, customization scope and after-sales terms are confirmed in the applicable quotation, pro forma invoice, contract or other order documentation.

Product information

Hair is a natural product and appearance may vary by shade, lighting, screen display, batch, processing and specification. Final specifications should be confirmed with the Renai Hair sales team before ordering.

Sample and custom orders

Sample availability, sample-cost credits, custom-color development, packaging requirements and OEM / private-label conditions are subject to the current B2B policy and the details confirmed for the specific inquiry.

Shipping and delivery

Any delivery or transit times shown on the website are typical estimates rather than guaranteed arrival dates. Customs, carrier delays, destination requirements and order specifications may affect final timing.

After-sales support

Quality support is subject to Renai Hair’s current B2B after-sales policy, eligibility conditions and order documentation. Website references to quality-support periods should not be interpreted as an unconditional money-back guarantee.

Contact

For product or commercial questions, contact Linda@renaihair.com or use the WhatsApp link on the main landing page.